Angela Conway

Angela is a digital design strategist, focusing on the Salesforce technology stack.

With a background in digital service and experience design, Angela was inspired to upskill in Salesforce’s technologies following her own diagnosis with a brain tumour. When UK-based The Brain Tumour Charity coached her through her brain surgery journey, providing her with the right information at the right time to empower her decisions, Angela learned that Salesforce was the tool they were using to do so. Intrigued by this powerful and intuitive use of technology, Angela later used Salesforce’s Trailhead learning platform to upskill and gain 5 Certifications (to-date). She made the move from platform-agnostic service and experience design to join PwC as a Salesforce Consultant.

With now both Salesforce skills and UX skills, Angela was identified by the Design team at Salesforce’s headquarters in the United States, and asked to be a member of a global Subject Matter Expert volunteer team, to codesign Salesforce’s first exam and certification for UX Designers. This exam was launched to the world in June 2021. Angela is now helping Salesforce to spread the word about the exam by speaking about it at regional UK Salesforce community meet-ups, and running an exam bootcamp at PwC UK.