Chisa is a Service & Product Specialist experienced in helping enterprises across diverse industries and stages of development improve their operational performance and capabilities through the application of evidence-based programme management methodologies. As Pivotal’s Research & Development Technical Program Manager in London, she works across various product teams to make feedback loops and communication more effective through the use of experimentation, process engineering and service design. Chisa also supports the EMEA region in continuously improving Pivotal’s organisational culture to be more psychologically safe and equally opportunistic for Pivots.

Through her work, Chisara earned a reputation as a transformational leader with a history of performance maximising business opportunities through achievements in organizational change, product management, relationship management, process improvement, staff development, and strategic planning. She is a collaborative technical expert with strong client-facing expertise and offers software delivery industry experience across diverse industries including Telecommunications, Transportation & Logistics, Multi-platform Media and Advertising, Banking, Financial Services and Retail Consumer Markets.