Crystal Downie

My career started in July 2005 when I joined as a Summer intern in the Equity Application Support team. I returned in July 2006 as a graduate within the same team and over a 4 year period built up my knowledge on the business and technology to become the deputy European Equities support team lead.

I decided to take the skills I had learnt into a new role within Fixed Income and took over support of the electronic FX platform in January 2010. In this role I assumed responsibility of the global support function in London, New York and Singapore and drove efficiencies which significantly stabilized the platform for FX business users.

With my success in e-FX, I went on to run global support teams in Rates and Credit.

After returning from maternity leave after having my daughter there had been a huge restructure at Credit Suisse and the role I previously had no longer existed. In July 2016 I assumed my current role in managing the electronic trading technology production support platform in addition to global FX electronic products. I am currently responsible for 20 individuals located in London, Raleigh, Wroclaw, Mumbai and actively face off to multiple senior business stakeholders in London.