Jessica Mendoza
Jessica Mendoza is the CEO and founder of Monadd, the startup on a mission to tackle the dreaded life admin associated with moving home using data and tech – enabling users to change their address, update accounts and cancel services with just one click.

She is also a strategist, speaker and writer.

A volunteer delegate for the UN Women UK 65th commission on the Status of Women, Jessica feels strongly about nurturing and amplifying the entrepreneurial pursuits of womxn – having founded the collective Dreamers // Doers in London and the Inspiration Alliance in NY.

Born in Venezuela, Jessica is today one of only 200 people endorsed by the UK government and Tech Nation with the ‘exceptional talent visa’ in digital technology.

Tell us a bit about yourself, background and your current role

I am building Monadd, a platform that allows anyone in the UK to update their address across accounts and also manage their services in one place. Anyone can find us at www.monadd.io or at the EasyID app by the Post Office.

Did you ever sit down and plan your career?

From a young age I managed uncertainty with planning. It gave me a sense of control and intention on a direction to follow. My career has intertwined multiple disciplines, and all of the areas I have delved into, from marketing to product management, I have planned with intention.

Have you faced any career challenges along the way and how did you overcome these?

From not getting paid fairly to not growing in a role fast enough, there are always challenges that I had to overcome. For every challenge I dived into courses and books. For instance, early in my career I noticed that I was not communicating confidently, I grew up having a quieter and shy demeanor, and while my writing skills flourished, my verbal communication still needed more work to thrive in team and collaborative environments. Thus, I recognised the opportunity to develop my verbal skills to further my career, and took communication classes in my spare time, and also explored books about communication in work settings. The new skills I gained helped me be more confident at work, ask for raises, and move ahead in my career.

What has been your biggest career achievement to date?

Starting and growing a business is definitely the biggest achievement to date.

What one thing do you believe has been a major factor in you achieving success?

One of the areas that are often overlooked in collaborative teams and anyone’s success is working in a space that provides psychological safety. Psychological safety at work provides an environment where anyone can exert their thinking and ideas without fear of negative consequences, rather anyone can feel supported and encouraged to share, contribute and ask for support. Having the right support networks that provide this safety element have been crucial for my success.

What top tips would you give to an individual who is trying to excel in their career in technology?

  • Don’t try to do it all, start small.
  • If you don’t have anyone to review your code or work, what is the next best way to validate that what you are doing is quality work.
  • Take breaks and properly rest

Do you believe there are still barriers for success for women working in tech, if so, how can these barriers be overcome?

Having the awareness that there are barriers is a first step to dismantling them. BeIng able to recognise unfair wages, unfair participation, unfair selections, and other barriers provides you with the understanding of what actions to take next. As a woman in tech, you can call it out to the other party, you can set the tone of the conversation by exposing the perceived barriers at the start, or you can seek support from others to help you decide what to do next. The action is on your side of the court.

What do you think companies can do to support to progress the careers of women working in technology?

Women in tech must be supported not only by companies but peers around them. Men, women and non-cisgender individuals should have the awareness of the unconscious biases that occur in the industry at large. Companies have the responsibility to make work environments be safe and fair, from recruiting practices to perks provided by employers that allow women in tech to grow and sustain a good living balance. In the case for startups or companies with limited resources, it starts with acknowledging the gaps, sharing good values, and providing fair wages and recruiting practices for women in tech.

There are currently only 17 per cent of women working in tech, if you could wave a magic wand, what is the one thing you would do to accelerate the pace of change for women in the industry?

Fair recruiting and hiring practices to increase the number of women in tech in the workforce.

What resources do you recommend for women working in tech, eg Podcasts, networking events, books, conferences, websites etc?

Masters of Scale is a great podcast for anyone building a business or looking to scale a project