Customer Solutions Engineer
Location: London UK
At the moment, we are all working remotely however, this position will be based out of the London office. This position will support customers and prospective clients based in London, New York and various locations in Asia.
About OpenFin
OpenFin is a fast-growing financial technology company backed by the world’s largest banks and most respected Fintech VCs, including J.P. Morgan, Barclays, HSBC, Wells Fargo, SC Ventures, Bain Capital Ventures, DRW, Nyca Partners, and Pivot Investment Partners. OpenFin modernizes and democratizes app development and distribution in the finance space. We provide a secure OS that brings a fast and intuitive app experience to the financial desktop. Built on Google’s Chromium and GitHub’s Electron open source projects, OpenFin combines native experience, data sharing, lightning-fast distribution, and robust security with an agile web development and deployment model to accelerate digital transformation and innovation. OpenFin is used by thousands of developers to deploy and run more than 1200 apps at more than 1500 financial institutions.
About the Role
We are looking for a Customer Solutions Engineer in London to assist us in facilitating the adoption of our growing product offering. In this role, you will work closely with OpenFin’s Sales, Engineering, Product and Customer Success teams to ensure our customers are achieving successful implementations. Through your collaborative interactions with our teams and clients, you’ll have an active role in shaping our customer’s experience from start to finish. Your influence and thoughtful technical expertise will assist customers (from developers to senior management) in demonstrating OpenFin capabilities while providing direction on how other industry leaders are approaching similar implementations. Through your efforts, you will help establish OpenFin as the leading web-based platform for the financial desktop.
Responsibilities
What We’re Looking For
Life at OpenFin
At OpenFin, our mission is to stay on the cutting edge of web technologies and to enable our customers to do the same. While we are currently remote, we pride ourselves on our friendly, diverse, understanding office culture. Our goal is to create a space where employees can learn and innovate, and overall, have a good time doing it. Our employees have a diverse set of interests and experiences, and we encourage you to explore those interests and share with us! We have regular happy hours and social events. Our offices and our employees are conducive to a productive learning experience — all the while creating innovative and compelling solutions for our clients.
Tagged as: Fintech
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