Product Consultant Full Time

Product Consultant

Role Profile

A Product Consultant is responsible for configuring the NetReveal product according to the client’s requirements. This individual will be provided with training in the NetReveal product configurator, but should be technically competent in the use of software development tools and web applications.

Inside the team you will be a link between Technical and Business Consultants, using your experience to deliver fine-tuned solutions to the Client (global top tier financial institutions).

A Product Consultant is responsible for configuring the NetReveal product according to the client’s requirements. This individual will be provided with training in the NetReveal product configurator, but should be technically competent in the use of software development tools and web applications.

Minimum requirements

• An minimum of 3-4 years’ experience in a technical role – programming, technical/IT support or installing software products, or
• An IT/Engineering graduate who has 1-2 years post-graduate work experience spent working closely with technology and end users of software, ideally in a consulting / client-facing role.

Core Responsibilities

• Configuring the NetReveal Product for client projects as part of a project team. This involves using the NetReveal product configurator to customise NetReveal according to the client requirements. Modules requiring customising include:

– Case Management screens

– Workflow processes

– Watch list rules for Name Matching and Swift payment filtering

– Detection scenarios for Transaction Monitoring

– Reports

– User security

• Working from Functional and Product specifications and reproducing the configuration in the Product according to these documents.
• Executing test cases to validate the product configurations built.
• Executing regression testing (QA) on releases of Product to go to the client.
• Documentation of Product configurations for Clients.
• Trouble-shooting issues that arise in the course of configuring software and ensuring these issues are ultimately resolved to the satisfaction of the project manager.
• Working with Product and Customer Engineering and internal support teams to replicate client issues.
• Assuming responsibility for resolving issues relating to product configuration e.g. inconsistencies or gaps in standard documentation or automated installation processes.
• Identifying improvements to our software, processes or supporting documentation.

Experience, Competencies & Skills

• Good working knowledge of SQL, preferably Oracle.
• Sufficient technical knowledge to be able to install software, configure test environments, etc.
• Operating Systems Linux, Windows
• Database Oracle, DB2, other relational databases
• Database languages / tools (DDL, PL/SQL programming)
• Application Servers Websphere, JBOSS

Other Attributes

• This individual should possess good communication skills, both written and oral. They should be comfortable communicating at several levels with technical, business and management personnel.
• Good client-facing skills
• Good technical trouble-shooting skills
• Flexibility and ability to take the initiative
• Professional in attitude, with good attention to detail
• Ability to work to deadlines and manage own time efficiently
• Take responsibility for tasks assigned and complete them according to agreed schedules and specifications
• As priorities change within the organisation, adapt as required and where necessary, divert to assist other teams or projects.

Life at BAE Systems Applied Intelligence

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing.

Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential.

About BAE Systems Applied Intelligence

We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.

Division overview: Financial Services

At BAE Systems Applied Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the financial sector is one of the biggest targets for cyber-attacks. Our Financial Services business unit is responsible for all of our clients in the financial sector and handle all areas of these relationships. AI’s Financial Services Division helps banks, insurers and other major financial institutions to combat fraud, unauthorised trading and money laundering, and meets their regulatory compliance obligations.

As a member of the Financial Services business unit, you will be responsible for providing critical services to clients in the financial sector and ensure that we remain a leading name in cyber security. We all have a role to play in defending our clients, and this is yours.

Tagged as: Science & Engineering