Senior Learning Deployment Specialist – UKI Talent Development – Permanent – London or Birmingham – London Full Time

Senior Learning Deployment Specialist – UKI Talent Development – Permanent – London or Birmingham

Are you ready to embark on a fantastic opportunity within the UK&I Talent Development team where you will support the high quality and effective delivery of the Consulting learning curriculum?

The UK&I Consulting Talent Development team strives to create exceptional learning experiences that equip our people to build trust and confidence in the capital markets, and to have a positive impact on communities and the planet. We deliver on this vision by co-developing and delivering the Consulting learning strategy, comprising technical training and broader training initiatives for our people, from school leavers and graduates through to partner.

The opportunity
We are recruiting for a Senior Learning Deployment Specialist. As part of this role, you will be responsible for the deployment of multiple courses within one or more curriculums. You will create learning course deployment plans and budgets and manage the end-to-end execution. You will source facilitators for learning courses and ensure they are adequately prepared for course delivery. You will provide oversight of learning administration activities and report on course feedback.

You will be supporting the UK&I Consulting Talent Development team deliver on learning and Talent Development priorities to support Purposeful Growth in Consulting, at a time when the societal purpose of the work we do in UKI Consulting has never been more important.
The team is based across various locations with the majority in London and Birmingham. This role would therefore be best suited to someone based in London or Birmingham.

Reports to: Learning Program Manager
Direct Reports: Dotted line Junior Learning Deployment Specialists

Your key responsibilities

LEARNING DEPLOYMENT

• Create Learning course deployment plans aligned to Learning Program planning and budgets, leads on the creation of the annual course / programme schedule with guidance from Manager and input support from junior Learning Deployment Specialist
• Understands course content and makes recommendations on the most efficient and innovative ways to deploy
• Work alongside instructional design team to implement new and/or updated learning content, support in identifying routes to market and testing new content with stakeholders
• Oversees the end-to-end execution of Learning course deployment plans and budgets, including conference and event management, providing oversight of Learning deployment activities performed by the project team
• Oversees initial set up of courses and classes in SuccessFactors or other platforms e.g., CVENT and the initiation and ongoing participant nomination process
• Ensure all participants within the population complete their mandatory training requirements in line with SL policy requirements
• Source facilitators for Learning courses and manage the facilitator pool including guest speakers/hosts where appropriate
• Prepare facilitators for delivery of Learning courses (content)
• Manage vendors relating to Learning deployment and logistics and any technology used to enhance learning experience e.g., app and social media management
• Learning on-site support (as required)
• Support the hosting and production of online modules, webcasts and virtual learning projects. Advise on best practice, for example interactivity during virtual classroom sessions
• Curation of learning from current approved EY learning sources
• vILT producer role where vILT team are unable to support
• Ideas generation and rollout of networking elements within virtual learning programmes, including leading the activity e.g., quizzes
• Support with contracting with 3rd party suppliers and key contact for some suppliers

MEASURE LEARNING

• Produce key insights from Learning Program feedback and report these to the Learning Program Manager

LEARNING FACILITATION

• Facilitate Cross-SL Learning Programs as required Face-to-Face or online

FINANCIAL MANAGEMENT

• Manage the budget, accruals, forecasts and actual costs of courses you are responsible for, supporting all Finance related activities as set out in the Learning Deployment model
• Support with monthly/annual finance activities/requests from Operations team.

TEAM

• Support the Talent Development function by undertaking other operational activities and projects which deliver enhanced value to stakeholders
• Support the induction of new team members

STAKEHOLDER RELATIONSHIPS

• Coaches and partners with the Junior Learning Deployment Specialists to increase their knowledge, skills and competence in role
• Manage the relationship with business areas (such as UKI UK, UKI ROI, UKFS, ROI FS and Channel Islands) in relation to training dates and nominations
• Management of learning communications and newsletters, including the SharePoint for the courses you are responsible for
• Provides recommendations and solutions to meet business needs. Maintains and manages strong relationships with key stakeholders relevant to your courses, being the first point of contact for your course within the business. The relationships may include service line resourcing teams, Curriculum Leads, Facilitators, Learning Champions, Q&RM, Subject Matter Experts, External training providers

Skills and attributes for success

• Takes ownership for professional growth and maintains learning and relevance in the role
• Highly organised with a sound attention to detail and an ability to deliver to deadlines
• Ability to juggle conflicting demands on time and prioritise effectively
• Ability to pre-empt deadlines and pursue colleagues for relevant information
• Ability to learn new processes and skills quickly
• Ability to work well unsupervised and use initiative where required
• Proactive problem solver with solutions mindset and able to escalate appropriately
• Commercial acumen and business awareness
• Understanding of EY and EY Talent
• Stakeholder management
• Strong communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels
• Team coaching and interpersonal skills
• Strong team worker, with enthusiastic, can do approach, with ability to coordinate and work as ‘one team’
• Data management and analysis skills, ability to provide evidence-based insights
• Ability to engage and influence others, a desire to embrace and drive change, act as a change champion to support process improvements and demonstrate best practice
• Strong IT skills – Word, Excel, Outlook, SharePoint
• Shows enthusiasm for and evidence of course design and/or programme management

To qualify for the role, you must have

• Experience of working in professional services or corporate environment
• Experience of working in Learning preferred
• Working in international and diverse environments

What we look for

• A desire to embrace and drive change whilst identifying and supporting process improvements and demonstrating best practice

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please note
Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.