I started my professional career about ten years ago in Australia while I was studying Commerce / Law in university. I worked at ClickView for three years in the finance and operations team. A small to medium size enterprise, ClickView is a software company that specialises in producing and sharing educational video resources for teaching. My responsibilities included performing accounts payable and receivable work as well as supporting budgeting, tax, end of month, quarterly and annual reporting obligations. My interest in technology and automation grew from two projects:

1. Championing and implementing Concur Invoice, a tool that automates the accounts payable invoice process

2. Working with the devops team to identify 20% in cost savings in hosting expenses with Microsoft Azure

Given my interest in technology and my previous work experience, I joined the Enterprise Digital (ED) team at PwC Australia in 2016. I spent nearly six years in this team and it really cemented my career in technology. As a team, we solve complex business problems and drive efficiencies by building bespoke technology-enabled solutions or by using off the shelf vendors and servicing internal teams and external clients. As a Business Analyst (BA), I helped bridge the gap between our developers and our clients to build and deliver these solutions.

I was the product owner for Tax Automate (TA), an ED developed cloud-based platform that performs end to end tax compliance and tax accounting calculations for trusts and corporations in one platform. As product owner, I worked closely with our development team on the roadmap, user stories, quality assurance (QA) and release management among other responsibilities. I also cooperated with the Network Information Security (NIS) team to ensure that TA and other products that ED was responsible for met the highest cybersecurity standards and best practices by conducting and acting on items such as application design reviews, pen tests and code review scans.

From an implementation perspective, I operated as a technical BA and grew our capability from just myself to a team of seven. We were responsible for creating and managing databases, dashboards in Tableau and Power BI, basic Python scripts and developing and running Robotic Process Automation (RPA) scripts.

I moved to the PwC UK last summer where I am currently working in the Tax Technology team. Given my work experience with implementing Tax Automate, my current role focuses on implementing third party tax reporting solutions such as Longview Tax and ONESOURCE Tax Provision. This involves business development, scoping/ commercials through to implementation (ie. design, configuration, testing, go live and continuous improvement).

I also lead wider technology and data conversations and delivery including use of data cleansing tools like Alteryx, dashboarding tools like Power BI and general process conversation. This wider skillset has been useful particularly in the context of Pillar Two, a new global minimum tax requirement on large multinationals where we, along with our clients are coming to terms with what sort of technology and data strategy is required to meet the eventual compliance obligations.