Originally qualified as a Software developer I struggled entry to the technology industry knowing I was a social character and not one to spend all day behind a screen.

This let me to a graduate scheme which put me on first line support for The Law Society Group who were implementing Microsoft based solutions. My need to understand why problems were happening led to a large first time fix ratio on my profile without the need for second line support leading to quickly being the point of contact for Microsoft based systems and Remediation projects.

I then formally moved into consulting off the back of relationships and skills built moving to KPMG where here I supported the largest policing program in Microsoft in europe and supporting creation of the KPMG Microsoft Graduate program supporting relationships between universities including presentations to find those who ‘like me’ have native skills for both technology and consulting proving there is more to tech than development.

I then moved to Microsoft trying to understand why it didn’t feel as though enough support was provided to upskill and support partners and delivery teams moving into their One Commercial Partner Team. Here I started changing relationships between Microsoft and their partners to provide the extra support helping clients who were in trouble go live, technologists who struggled to get support grow and partners become more successful and better understand the organisation.

At that point missing helping customers as a dominant part of my role i joined PwC to support the Architecture function and grow their capability from the ground up. This included attracting talent, selling and delivering projects, and Growing new skills within the firm to where we are today.