Karen Eggerton Lam

After graduating with a degree in Business Information Systems I wasn’t sure of the career I wanted to pursue.

I spent a year teaching in France and then worked in the Marketing industry before deciding that IT was the path for me.

Joining Credit Suisse on the Helpdesk gave me a wide-ranging view of the IT division. I then enjoyed roles in Support, Process Engineering, Line Management and Project Management before my present Account Management role in the Infrastructure division. This combines my interests in technology, people and providing the best possible customer experience. I strive to bring together customers with technologists to achieve Infrastructure, Application Development and Business objectives whilst minimising risk and providing cost-effective solutions for my partners.

As a Project Manager at NYSE Euronext I also worked on the implementation of Service Now as the IT Service Management solution to augment organisation changes following the merging of London, New York and Paris organisations.