Letty Gibbs

I was the first person in my family to attend university, graduating with a degree in financial economics from Kingston University in 2008. After spending 18 months as an analyst for an energy consulting company, I was offered a job as a junior Business Analyst at KPMG’s Global Mobility Services (GMS) Technology team. The team implements technology solutions across multinational organisations to support global tax compliance. Although a graduate, I was recruited as an experienced hire.

With no experience in tax or technology, I used tenacity, grit and dedication to settle into my new role. I was exposed to a number of challenges early on – learning how to configure KPMG’s mobility technology as well acquiring new skill sets in project management methodologies, stakeholder management and requirement elicitation techniques. In 2013, I was promoted to an assistant manager.

Following this promotion, I became responsible for leading on the implementation of the multiple projects valued at over £250,000 for a number of key accounts. I also deepened and developed my skills and knowledge by completing my BCS International Diploma in Business Analysis, as well as gaining a basic understanding of SQL and teaching myself how to create SAP crystal reports to meet client demands. To develop my tax knowledge, I am currently studying to complete my Association of Tax Technicians (ATT).

In 2015, I was promoted to manager and in my first year, I was asked to lead a team of Business Analysts, introducing standard practices throughout the team. I am very passionate about the individuals I work with and spend a significant time coaching, training and mentoring the junior members of the team. This is done formally in my role as a performance manager and informally via mentoring relationships that have formed over the past 7 years at KPMG.