Lindsay Stephens

Lindsay Stephens is the Department for Work and Pension’s User Experience (UX) Lead for Digital Workplace.

Lindsay joined BPDTS (a DWP company providing specialist digital services) in 2018, and since then has designed and built a new UX capability, establishing user-centred design processes across multiple products delivering collaborative technology for 90,000 colleagues. Lindsay has 16 years of specialist public sector consultancy experience for IBM iX. This involved working with clients to define strategies and roadmaps, design user experiences, stories, services, processes, and deliver key insights through business analysis. Lindsay’s primary goal is to design and deliver people-focussed, quality digital products that ultimately enable better services to help UK citizens. She is passionate about building inclusive, motivated, happy teams and mentoring junior digital talent, and is involved in initiatives across DWP and Manchester to support this.