Nawal has 18 years’ experience working in Technology change across a variety of sectors, including Financial Services. She specialises in supporting organisations through wide scale technical transformation, organisational change, strategy development and execution. Nawal is a forward-thinking passionate leader and an advocate of integrity in leadership. Nawal Joined Barclays in 2017. She works with the product team to define and execute the technology solutions which support the delivery of the business strategy, resulting in beneficial outcomes for our customers and colleagues. She has delivered number of large-scale complex IT programmes by ensuring that strong controls, robust plans and collaborations between different IT teams was in place. She has experience in large scale complex system integration delivery as well as identifying and delivering simplification, digitisation and automation of processes.

Some of the programmes that Nawal has been involved with like using open banking regulation strategically meant that she has been the driving force in ensuring Barclays was the first to market with the strategic proposition. She has a proven ability to build trusted relationships across organisation as direct result of the ability to interpret, shape, deliver and implement their mission critical programmes. Recently Nawal has been improving customer and colleague journey for very complex bereavement and delegated authority services. She has been delivering significant strategic change to transform the digital capability enabling our agents to serve customers better.

Prior to joining Barclays Nawal was working as senior programme manager delivering complex transformational change programmes for United Utilities. Nawal was instrumental in shaping and delivering organisations major change programmes including regulatory driven Market Reform change. Her accountability was predominantly to board level stakeholders and her focus and drive was to manage business and IT change to ensure maximum business benefits are realised at a minimal risk.

Nawal initial years of her career were spent as a construction architect. She wanted to transition into a different career so did MBA and started working for a niche consultancy firm which provided consultancy support on strategic planning, IT transformation change programmes, business restructuring etc. During this time Nawal set up a programme management office, delivered large scale IT and business transformation change. The transition from non-tech to tech although was challenging but equally rewarding.

One thing that she saw common across both sectors i.e. construction and tech was that there aren’t many female leaders at the board level.