Poojya Manjunath joined Lloyds Banking Group in 2010 as Business Operations Manager to the Retail Chief Technology Office, managing IT operations of the HBOS and Lloyds TSB retail bank integration.
Poojya then took on roles of Communications Manager for Group Technology and Technical Project Manager.
In 2013, Poojya became Executive Assistant to the Group’s Digital Transformation Director. Poojya helped design the Group Customer Journey Transformation Programme, radically transforming customer and colleague experiences through re-defined policies, operating model, IT architecture/engineering and culture. It is on the success of this Transformation Programme that the Group’s current strategy is delivering.
As Senior Digital Innovation Product Manager, Poojya was responsible for concept development and technical prototyping to serve the needs of Lloyds Banking Group’s 30 million customers.
Currently, Poojya is Product Innovation Lead delivering rapid experimentation and innovation for the Mortgages product to transform how Lloyds Banking Group – the UK’s number one and largest mortgage lender – helps customers on their home-buying journey.
Poojya’s future plans are to continue creating customer, colleague and technology centric propositions through innovation. Poojya’s vision is to transform the Group’s digital technology and data into a world class capability, grow its 14 million online user-base and transform the way Britain banks.
In 2017, Poojya was finalist for Asian Businesswoman of the Year for her contribution and achievements within Lloyds Banking Group. The first person from the organisation to ever be shortlisted for these Awards, Poojya is a Women of the Future Ambassador driving forward the UK’s female talent and STEM agenda.
Poojya features in Lloyds Banking Group’s BAME Inspire List as a top talent colleague perceived to be an inspirational senior leader and role model.
Poojya holds a BSc (Hons) in Medical Sciences from the University of Leeds and is a fully qualified Associate of the Chartered Institute of Marketing.