Caroline Graham | Head of Legal External Engagement, Barclays

Caroline has responsibility for Barclays Legal external relationships with a primary focus on law firms and active management of the Barclays legal panel. Her relationship management team works with external legal services providers to ensure they are aligned to Barclays vendor expectations and deliver a consistent and commercially efficient service across all interactions with the bank.

Caroline has been at Barclays since 2007 and has held a number of roles in operations, change management and transformation in both London and India. She joined the Legal function in 2017 as Head of the Business Change Delivery portfolio managing a range of regulatory change programmes including Brexit and Libor before moving on to her current role.

Before joining Barclays, Caroline was Sales and Services Manager at financial services company Fiserv in London and prior to that was Marketing Director at Oceans Connect, an Indian-based outsourcer. Caroline also has experience in running her own business having co-founded a PR agency called Rooftop Communications.

Caroline is passionate about the Diversity and Inclusion agenda and uses her project management and communications experience to establish and manage diversity networks. Within Barclays she is Co-Chair of the Win London Gender Network, founder of Barclays Win India and sponsor of the Win Assistants Forum.  Externally, Caroline is co-founder of WeAreTheCity India, an associate board member of Gender Networks and Corporate Ambassador for the charity Smart Works which helps vulnerable women back into work.