Cheryl Stevens MBE | Digital Director of Shared Channels Experience, DWP Digital
As a career civil servant Cheryl has held a variety of leadership posts; gaining operational insight, spearheading transformational change and developing an in depth knowledge of customers. Cheryl holds the vision of simplified experiences for colleagues and customers driven by life events and other user needs, regardless of channel or service line. Enabling safe, efficient, inclusive and consistent journeys across DWP. Enabling those services to operate securely with proportionate, tailored Identity and Trust solutions that meet both customer and service needs, whilst ensuring that the person, the data and the transaction are protected. Cheryl is passionate about lifting other Women in Digital & Identity.