Natalia Isajenko | Global Head of Professional Services SPGI Market Intelligence, Software Solutions, S&P Global

Natalia Isajenko

Natalia Isajenko has worked at S&P Global Market Intelligence since 2019. She first joined IHS Markit as EMEA Head of Professional Services for EDM, then progressed to run Professional Services for EDM globally in 2020, and in 2021 took over the leadership of Professional Services for Software Solutions. In 2022 Natalia was awarded “EDM Professional of the year” by Waters Technology, Women in Technology and Data.

Prior to joining S&P Global, Natalia held several Consulting and Professional Services management positions at other vendor organisations, with focus on project delivery for capital markets participants.

As the Global Head of Professional Services for Software Solutions at S&P Global Market Intelligence, Natalia leads a team of 250+ consultants responsible for implementing and providing follow-up services for customers of products like EDM, thinkFolio, WSO, iLEVEL and SNL Banker. Her team’s client engagements range from complex, multi-year enterprise transformation projects to short-term, contained consulting projects.

Customer experiences is what drives Natalia, who remains passionate about professional services after two decades in the industry. “It’s about how your project changes the way customers see their jobs. When we’re able to see how what we do helps to transform our customer organizations, that’s empowering”.