Penelope Quah

Penelope Quah | Capco

Penelope Quah

I have over 18 years of academic, industry and consulting experience across Insurance, Banking & Automotive sectors.

I am currently the Insurance Data lead in Capco and have previously headed up the Products Development Team in Lloyd’s of London and the Data Management & Governance Team in KPMG’s Financial Technology Services.

I specialise in data strategy, data management, and data governance, regulatory and finance transformation, and have a global track record in managing senior stakeholders in the business and technology functions.

Since joining Capco in January 2021, I have sold the firm’s first Health Insurance client helping them shape their data strategy vision and leading their multi-year data & analytics transformation programme which underpins the firm’s vision of being a data-driven organisation.


Brooke Heffernan

Brooke Heffernan | Capco

Brooke Heffernan

Brooke is a Digital Consultant at Capco. After achieving a First class BA (hons) in Business with HR, she started her first graduate role in HR (quickly realising it wasn't for her!) - she joined the IBM Consulting Graduate Scheme.

Fast forward, Brooke now has 4 year’s experience in technology consulting, spanning across multiple industries (Finance, Government and Distribution). Her experience of delivering technology solutions for clients is broad, having helped design and implement new tech products, coached and mobilised team in Agile transformations, designed new enterprise operating models and implemented chatbot learning. Brooke is particularly proud of the 3 emerging cloud products she delivered whilst working with Government clients - all of which today continue to operate to help protect the lives of the UK general public. Brooke has also had fantastic exposure to the power of Artificial Intelligence during her time training chatbots for a British Airline, she adopted design thinking techniques to translate user needs into relevant human behaviour training data.

Brooke is incredibly passionate about what she does; consistently delivering sustainable value to clients, driving innovation and building trust and relationships with clients and colleagues.

Brooke is a strong advocate for promoting females into technology and demystifying that one needs to be from a technical background to get into technology. Upon joining Capco this year she quickly took on the role as the Digital D&I pod lead and has since launched a celebrating diversity brochure in honour International Women’s Day, showcasing the incredible talent at Capco. She is also an active member of Connecting Women, a community working to advance the opportunities for women in technology.

Brooke has taken every opportunity to upskill herself through several professional certifications, including becoming a Certified Product Owner, Scrum Master and SAFe Program Consultant; SAP Success Factor Certified Practitioner, as well as a Certified Design Thinking Coach. She has led multiple training courses for colleagues and clients and embeds continuous learning in her daily interactions. A particular highlight for Brooke, was delivering agile training to 50+ clients and colleagues, during a complex shift to embed modern software delivery. Brooke has developed a strong training portfolio, including delivering Product Owner sessions, PI Planning, Design Thinking and multiple other Agile training.


Tanya Thourani

Tanya Thourani | Capco

Tanya Thourani

Tanya is a Computer Engineer turned Digital Consultant at Capco - a global technology and management consultancy.

She has over 5 years of multi-role IT industry experience primarily in Banking and Financial services where she assumed various responsibilities in her tech journey from being a Software Developer, DevOps Engineer, Data Researcher, Business Analyst to PM roles. Tanya's multi-disciplinary background has allowed her to lead clients through technology transformation, integrating consulting expertise with fintech led solution orientation.

Prior to joining Capco, Tanya worked with Barclays Technology Centre India (BTCI). The key highlight of Tanya’s stint at Barclays is being one of the youngest Project Managers (top 5% staff) due to her excellent technical and leadership skills.

She has worked in Corporate Treasury, Compliance, Investment Bank and Data and Integration services till date.

An evolving role model right from college days, Tanya was the Microsoft Student Partner and Computer Branch Representative at Cummins College of Engineering for women - a place where her passion for new technologies and aspiration to become a strong woman leader in tech fruited.

Desk job aside, she is well known as a D&I Champion, Toastmaster, a fintech influencer and an author of FINCUTS (www.fincuts.com).

With her contagious ability to positively influence others, Tanya has been the Barclays Woman of the Year, WeAreTheCity Rising Star and Britain's Asian Women of Achievement awardee.


Helen Needham

Helen Needham | Capco

Helen Needham

Helen works as management consultant in the Data Practice at Capco, helping clients in financial services manage and govern their data in order to improve data quality, reduce costs, streamline processes and gain new insights.

Helen is also the founder of Me.Decoded, a website dedicated to the promotion of neurodiversity, and the founder of the Employee Neurodiversity Network at Capco.

As the lead of the Neurodiversity network, Helen is building an integrated culture that enables inclusion and support of ND individuals and carers of ND children/ adults. A change she hopes to bring to other organisations, in partnership with Capco and through Me.Decoded.  Her speeches include TEDx Square Mile, House of Commons, and Women’s Forum Global meeting.

Working in data management, Helen is interested in finding ways in which organisations can develop visual representations of their operating model and control frameworks, by bringing together disparate information that resides in siloed documents, databases and applications in order to derive new insights, improve operational efficiency / data quality and inform organisation decision making.


Sarah O'Callaghan

Sarah O'Callaghan | Capco

Sarah O'Callaghan

Sarah is part of the Capco Digital practice at Capco most recently relocated to the Scotland office in early 2020 after spending 6 years in London within the digital domain, predominantly working with clients in a digital delivery and transformation roles.

Sarah works with clients to bring innovative tech solutions to the table with a key focus on strategy development, proposition and customer programmes across financial services clients. She has a passion for leadership and D&I and has been involved in driving various initiatives at Capco.

Prior to Capco, Sarah started her career working in Technology for the Financial Times and the early stages of FT.com.


WeAreTheCity and Made In Tech event: Unlock the power of social media | In pictures

WeAreTheCity recently partnered with Made In Tech to hold an event called Unlock the power of social media.

The event, on social media, was kindly hosted by Capco in East London and was supported by HostMedia.

Given the rise in the number of social media platforms, you might think it necessary to market your business everywhere. All social media platforms have a different purpose and audience.Made in Tech - Unlock social media event - WeAreTechnology IT Event(2)

In this meetup, speakers shared their expertise on how to use social media and discover the key to driving word-of-mouth marketing and brand awareness. When it comes to running a startup, spreading your brand awareness should be your primary goal.

Made In Tech is a non-profit community committed to creating and supporting ALL diversity within tech startup ecosystem. We meet every other month in Central London with high-profile speakers to support our cause and inspire Tech founders.

Speakers at the event included Christina Richardson, Co-Founder at Openr and Laurie Wang, Digital Marketing Strategist.

Richardson said when she started her business she “only had the power of word of mouth marketing.”

She advised those considering launching a startup: “You are only confined by the walls you build yourself” and to “build a tribe”.

According to Richardson social media is important to a startup as “target audience is the hardest thing to build.”

She advised: “Things will always go wrong. It’s your reaction that defines you.”

Wang said that it important to keep you company’s social media channel’s up to date: “People can create negative perceptions of your business if things haven’t been updated for several days.”

“You should have two to three social media accounts, to start with, and think of your target audience. Where do they hang out? What’s their age? Do they prefer visual content or articles?”

Wang advised: “Partner with influencers and share the social media coverage.” She noted that this could be an influencer, with a large following, who could upload a video using your product.