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The Key to Designing Inclusive Tech | Capgemini

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Digital technologies are increasingly embedded in all aspects of human life.

With the integration of these technologies into products and services, exclusionary and biased outputs are also increasingly common, including biases and discrimination from AI-enabled systems. Against this backdrop, there has been a rising demand for greater diversity, equity, and inclusion (DEI) in the workforce, especially in technology teams that develop and deploy the technologies with which end users interact. Do organisations understand the interplay between inclusion and diversity of tech workforce and the inclusive design of technologies?

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