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The Pega Academy group plays a key role in Pega’s success and drives learning and education.

This team offers flexible training solutions for customers, partners, and employees to learn at a pace in the format that works best for them to achieve their business objectives. ​​As a Technical Instructor, you will be responsible for delivering technical training and training programs to our clients and partners that meet their needs.

​Technical instructors are extremely knowledgeable in their field of expertise and possess solid technical aptitude, as well as being excellent communicators, who can explain complex subjects clearly and interestingly.

Picture Yourself at Pega:

You will have the opportunity to provide technical expertise through the delivery of training programs. Training options include in-classroom and virtual (remote) delivery.

What You’ll Do at Pega:

  • Effectively deliver technical training courses on the more complex areas to customers, partners, and employees.
  • Customise training to the needs of the customers.
  • Assist subject matter experts for developing certification exams and curriculum.
  • Contribute to course QA/review as needed.
  • Develop and sustain effective and cooperative working relationships with reports, peers, managers, and other internal or external personnel critical to successful performance.

Who You Are:

You are an experienced Trainer or a Certified LSA who would like to train the next generation, with a passion for presenting concepts and interacting with others. You have:

  • BS Computer Science or a related field
  • Working knowledge of instructional design principals
  • LSA or SSA certification
  • Technical consulting expertise
  • French fluency is highly desirable but not essential.

What You’ve Accomplished:

  • Technical training experience with a proven track record of success – either in a Trainer role or as an LSA/SSA.
  • Course development and training project experience
  • Software development experience
  • Customer service orientation, with a track record of consistently exceeding customer expectations
  • Excellent overall product and curriculum design skills
  • Excellent oral and written communication skills

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Inclusion and Diversity

Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skill sets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don’t possess a traditional background. If you like the sound of this role but are not sure you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant’s race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here.

Apply here.